Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Unique Decora (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://unique-decora.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tactile cool! Nimble. The sound of a brushless motor is something! Not my first purchase from vvosai, all of excellent quality. This time the delivery failed, the cell in the region turned out to be empty and I was mocked for almost 2 weeks, but on the last day of protection the courier brought the parcel.
Great product, good footprint, arrived in incredible 4 days, SEM Paulo - SP
The electric drill works, so it's in good condition.
I ordered not to myself at the request for this price excellent Shurik for home lock cartridge there is a box of huge battery with an indicator charging also wanted to look like one without effort 2. recommend price set quality pleases
As described. Charging mouth-there is almost no weight (almost charging the phone), it is fully charged, the backlight is on after the button is turned off about 25-30 seconds, at the 17 position, it is difficult to hold the cartridge during operation, loud sound when the revolutions are quickly turned off.
Shipped quickly, shipping by door. Excellent screwdriver for money, recommended
Excellent screwdriver, compact, convenient, brushless motor, there is a shaft lock, works perfectly, there is enough power for both self-tapping and drilling. Well made. Thank you all.
The delivery was delayed somewhat due to the New Year holidays, but it arrived well. I am very satisfied with the test. It is compatible with the makite battery.
Light, it lies well in the hand, there is nothing to measure the torque of 50nm, but it slips out of the hand.
Shurik is good for money. I recommend the seller. Delivery on time, packed well
I bought too well for a low price. It's very nice to be able to use the battery.
It's a price.
As always, WOSAI doesn't disappoint me. I have already bought some batteries for other tools of the brand and now with this new one I can continue doing more work. The box arrived very quickly with the product in perfect condition. The battery indicates the amount of charge you have as well as the charger that incorporates LED lights to follow the state of charge. Highly recommended for anyone who needs it.
It arrived in 3 days. The packaging was neat. The price was cheap. I bought it for home use. I tested it and the quality is good.i was Satisfied. Recommend.
* Cheap! * Good quality to just look at, but look closely like a toy * Good grip (felt on one hand) * Power is good (household standard, industrial X) * Light. * Easy to write anywhere * There is a level mark on the battery separately * There are forward led * The first stage of torque is quite good. * There are two stages of rotation speed 1. * The trigger starts at medium speed and the speed is adjustable until high speed * Please stop when you release the trigger * Usually, the first speed is low speed, the second is high speed, but this is the first high speed, the second stage is low speed (I think the speed control button may be the opposite) * Life waterproof does not seem to be possible (in the hole it looks like a variety of lines, coils, etc.) * Noisy at high speed operation * Various operation buttons are crude All of this is not at all a waste of money.
The order came on time. I am happy
It works well!! It's too good for the price ^ ^ By the way, it seems that you need a container to put it in your bag!
Everything came safe and sound. All checked everything works well. Purchase is happy to see how long it will last.
Good Shurik. I liked it personally. Checked at the point of issue. Delivered to five in 4 days.
Working Hardness Design Hardness Must Watch
Reviews for Korean users .. 1. After receiving the product, it is small and contribution. Good grip 2. It works after the battery is fixed, so the sound is soft and the trigger is also fine-adjusted with 10 steps 3. Bit scale center fits well. 4. Torque control is also good 5. The battery charger is so light that it feels like a plastic toy. 6. I tested it a few hours after purchase, there is no problem at all. 7. Just because it's made in China, it's a question of how durable it will go, but it's the best cost-effective for home use I think. --------------- A review for Korean users. 1. Looking at the product after receiving it is small and cute. The grip is good grip. 2. the sound is soft and the trigger is fine-tuned with 10 steps as it works after the battery is fastened. 3. bit scale center fits well. 4. good torque adjustment 5. The battery charger is so light that it feels like a plastic toy. 6. I tested it for a few hours after purchasing, and there was no problem at all. 7. it's just Chinese, so I wonder how long it will last, but I think it's the best cost-effectiveness to use at home.
Screwdrivers not yet have tested at work. Looks reliable equipment. Delivery within 3 working days.
It's whole. Got a couple of days later. works norms
Got a screwdriver, the first impressions are fine. In fact, I have not yet used it, as it works, I will write an additional review.
A good screwdriver, made with good quality, well in hand, quite compact. Otherwise as in the description.