Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Unique Decora (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://unique-decora.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect quality for reasonable price! Good deal! Thank you store!
Good light. Delivery time was about 1 mounth.
was delivered in 2 weeks. The quality is good. Recommend.
Конечно не петцель, но для своих денег очень неплохой фонарь, на голове держится удобно, фиксаторы наклона нормальные - от встряски положение не изменяет, при коротком нажатии включается слабый дальний, при повторном нажатии сильный дальний, следующее нажатие выключает фонарь. При длинном нажатии включается широкий ближний свет, следующее нажатие выключает фонарь, никаких идиотских мигающих режимов. На ближнем свете стоят светодиоды нейтрального белого, на Дальнем - тëплый белый, всë как надо - никакого выбивающего глаза холодного голубоватого свечения. Единственный минус - это на широком свете картинка пятна повторяет форму самого фонаря и по краям светового пятна явно выраженная хроматическая аберрация из-за изогнутого края стекла.
Best flashlight on one AA battery. And without any strobe lights.
With such a good price for I'm not surprised that it seems to be bought so often
Fast delivery. Quality looks good. I have already BlackDiamond head lamp. This is for the second, emergency lamp. Brightness is ok. Good price. Emergency supplies cheap for the purchase by spring. Brightness is AA single snapping up tourn OK Plastic texture is also very cheap plastic is not high. Two led choice is also fine. Central-focused when/cod-around the light high heels when Other living AAA single old is used saw, but keep the trend cloth. AA one brightness even just tourn's AAA single old is so darker suggests. This emergency for this and the main head lamp black the child with cereals.
Fast delivery and nice product. Thank you
strap is short for My head
reviews confirm it's a great item sold in a reputable store
Good quality and fast delivery. Recommend this store.
i'm satisfied with the purchase
When I placed my order, discount was significant. It saved me lots of money!
Same as the description. Light power quite good for short distances with a concentrated light point. It's taken Madrid 16 days since I placed the order. It weighs very little. For the price is very good
It's good. Light and powerful enough. One battery powered is very convenient, you will appreciate it. experts know that. It has three on, whether its plastic is robust, if it is actually weather ☁️ proof, and the electrical/electronic part is reliable and resistant. Thank you so much, and all the best.
quick, exelent quality, best seller I worked with!
Nice flashlight. Three modes: one short-time pressing lights up central led, the second pressing central led shines brighter. When pressed for a long time, two extreme LEDs light up-a diffused light.
Great flashlight! Happy! No extra. 1E pressing the middle light, 2e pressing the bright, 3e turning off. Hold on for seconds-turn on the side.
excellent, looks stylish, fast delivery. thanks!!!!
there's no reason to compare with anything else, i'm genuinely happy with the purchase
haven't tested it in the dark, but the light works. will update later if I'm not satisfied.
Shipped very fast to Belgium, 1.5 weeks
hi there i got my in 45 days but it’s very good and nice good quality thank you