Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Unique Decora (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://unique-decora.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product the zoom very good
Item as described. Satisfied with the broth
👍🏽
Excellent Product
All comply with the description. Plus for fast shipping. Good quality product, packaging intact.
The product no and good as per advertisement
Product as description, I am satisfied and indicated.
Poorly packed, the box is damaged, but the appliance is intact. Three legs barely hold a monocle, with the phone does not hold at all.
I put 5, but I will honestly say that the quality is far from the highest. Not counting the quality of the device, it's a very cool thing!
Was a similar pipe. As always, it makes no sense to look through the window. Sees the license plates normally, everything else is like. At night, there is a vision effect, but in the brains))
Very good article
I highly recommend this product! The photo were 3 miles away. The lenses are clear.
There were no instructions, I have not yet managed to adjust it to long distance.
fast shipping
Approximates so-so, picture quality is average, I was much better. I read the Bible from a hundred meters away. T is slightly damaged during assembly in the inner side. How the monocle works. The tripod case is flimsy, the phone does not hold, the camera does not press
Vidguki are similar to the same, because you can't cope with it, shvidko came, tzile and everything. The product is so Sobi. Seller recommend product
I don't see it on my phone. ~ I don't see it clearly ~~~
good
No see so good
Great item
nice
Its worth nothing, both objects are in the same colie
Fast shipping, perfectly protected package. The telescope is perfect with a magnification of 10 to 300 times. I adapted my smartphone on it and with a tripod the shots will be perfect.The seller is very friendly.I definetely would recommend.
It didn't work like the description but not bad stand very uncomfortable flimsy
Yeah, increases!The craters on the moon are visible.Exactly corresponds to the description, very well and more arrived very quickly, I recommend.