Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Unique Decora (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://unique-decora.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
tardo un poco pero llegó bien y la enmoltura bien cerrada
solo se demoro 15 días en llegar a mis manos ( Santiago Chile), además es la cámara mas fácil de instalar y conectar que he comprado, de verdad es muy sencillo. excelente envoltorio para proteger el producto. pero definitivamente lo que mas me gusto es el ángulo de visión, tiene un excelente ángulo de visión, abarca mucho.
Super fast delivery, Many like thanks again
All good
Can’t wait to try this! Very happy, came quickly and packed with care. Thank you!
Неделя в пути. Чуть помята коробка. Товар цел. В работе не проверял...дополню отзыв позже. Рекомендую продавца).
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
excellent
Very very fast shipping!))
Walk great thank you
Very good buy. Working perfectly. Easy Installation
Goods received packed perfectly Karobka chutka mint was in the case until he tried
Tutto perfetto
All as in the description. It's the third camera. The first works year, the second half year. The flight is normal.
Gotta say, the lightning part is hilariously weak so if you're buying it thinking that you will use it as a light bulb as well, you're gonna be quite displeased, however, it works as a night light for those that sleep with some sort of light on precisely because it's weak, lol. As for the tech part, haven't had any issues with connection or problems with the app and you can play with the angle quite a lot, zoom in, have multiple screens ( fixed camera point of view positions) which I like and didn't expect. You do however need to have the switch on all the time, otherwise, just like any light bulb (or anything that works with electricity, honestly), if you turn it off, the camera dies ergo losing your connection with it. All in all, I haven't had problems so far and it's a great addition for an accessible price, should you want to buy it (but not for the light part).
For 2 weeks the parcel came, everything is intact, the nepklyuchente is not difficult, everything is very simple, and the app is convenient, thank you, I'm happy
is awesome! And the store is also great.
That's the perfect place to find online
using this for a couple of days already. just as described!
Thank you
That's the third time I 've asked. They arrived very quickly and in good condition.
very good
with or without a discount is freat value for money
is resonable priced and store is really nice in general
The store is just the best. thanks for